Customer Service Representative

Location

La Grange

Type

Full Time

Benefits:
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Paid time off
  • Training & development
Location: La Grange, Texas
Company: Double C Pest Control
Website: www.doublecpestcontrol.com

Double C Pest Control has proudly served La Grange and the surrounding Texas communities since 1999. As a family-owned and operated company, we’re known for delivering reliable, eco-friendly pest protection with integrity, respect, and clear communication. We’re expanding our team and looking for a highly organized, customer-focused Customer Service Representative (CSR) who shares our commitment to professionalism and exceptional service.

About the Role

The CSR is the first voice our customers hear and a vital part of keeping our day-to-day operations running smoothly. You’ll interact with homeowners and business clients, coordinate service visits, assist with administrative tasks, and help maintain accurate records—all in a friendly, professional manner.

Key Responsibilities

  • Answer incoming calls and emails with professionalism and accuracy
  • Schedule inspections and services, managing technician routes efficiently
  • Perform minor QuickBooks entries, including payments and invoices
  • Maintain detailed records using Microsoft Office (Word, Excel, Outlook)
  • Communicate clearly with customers and technicians to ensure satisfaction
  • Support account management and follow-up communications
  • Assist in maintaining an organized office environment and dependable workflow
Qualifications

  • At least 1 year of office or customer service experience
  • Proficiency with Microsoft Office and familiarity with QuickBooks
  • Exceptional verbal and written communication skills
  • Detail-oriented and dependable, with strong multitasking ability
  • Positive attitude and professional demeanor essential
  • Experience in the pest control or service industry ideal, but not required
What Sets Double C Apart

  • Family-owned and trusted by the community since 1999
  • 100% satisfaction guarantee—our team stands by its work
  • Commitment to safe, eco-friendly, kid- and pet-friendly pest control methods
  • Focus on long-term relationships with customers through honesty and respect
  • Dedicated to innovation, testing, and using the most effective products available
Benefits

  • Competitive hourly pay based on experience
  • Full-time schedule with consistent daytime hours
  • Supportive team environment with training and growth opportunities
  • Paid time off and potential for advancement as the company continues to grow
If you’re looking for a local company where communication, teamwork, and professionalism are valued, we’d love to hear from you.
Compensation: $37,000.00 - $42,000.00 per year

Company Website: www.doublecpestcontrol.com

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